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Last updated: March 15, 2025
At Refinedeastern, we collect information that you provide directly to us through our contact forms and quote requests: name, email address, phone number, and messages. We also collect technical data from your browser and device, such as IP address, browser type, operating system, and pages visited, through cookies and analytics technologies.
Your data is used to manage your inquiries about petrochemical raw materials, process per-ton shipment requests, improve our industrial services, and comply with legal obligations. We do not use your data for advertising purposes unrelated to our B2B refinery activity.
We process your data under your explicit consent when submitting a form, as well as under legitimate interest in managing B2B business relationships. You may withdraw your consent at any time by contacting us.
We use necessary technical cookies for the portal's operation and analytical cookies (Google Analytics) to understand how the site is navigated. You can configure your browser to reject non-essential cookies. We do not use third-party cookies for remarketing purposes.
Your data is stored on secure servers located in Argentina. We implement technical measures such as SSL encryption and access controls to protect your information against unauthorized access.
We may share your data with hosting service providers, analytics platforms (Google Analytics), and email processors necessary for the site's operation. We do not sell or rent your data to third parties. In case international transfer is required, adequate levels of protection will be guaranteed.
You have the right to access, rectify, delete, and port your data, as well as to limit or object to its processing. To exercise these rights, contact us by email or phone. In Argentina, you may file a complaint with the Agency for Access to Public Information (AAIP).
Refinedeastern does not make misleading claims, does not use false urgency, does not present fake testimonials, nor suggests official affiliation with government entities or brands without authorization. All information about our refining processes and products is verifiable and offered in good faith.
For any requests related to your personal data, you can contact us: